Grievance Redressal
At TrueEdge Innovation, customer delight is at the heart of our business. We are dedicated to delivering an unparalleled experience for all our customers.
Response Timeframes
Fraud & Legal Issues
Cases requiring document retrieval or access to older records
4 weeks
Regulatory Complaints
Complaints received from regulators follow mandated timelines
As per authority
How We Handle Your Complaints
Level 1: Initial Contact
Submit your complaint through our available channels
Primary Officer Review
Our dedicated officer reviews and responds within two weeks
Escalation (if needed)
Unresolved complaints are escalated to management
Board Review
Annual review of grievances by Board of Directors
Contact
Mr. Shubhangi Mirpagar
operation@trueedgeinnovation.com
+91 86918 07715
Business Hours
Monday - Friday
10:00 AM to 6:30 PM
Saturday
10:00 AM to 5:00 PM
Sunday & Holidays
Closed